At Itsnew our aim is to provide 100% satisfaction and happiness to our customers. If for any reason you wish to cancel the order, we are here to help!
Please contact us within 24 hours of placing your order to cancel for a full refund. If your order has already reached the final stages of processing, or has already been shipped within the 24 hour window, we will be unable to cancel your order.
In case, even a single product of the order has been shipped, you will not be able to cancel the order (in such cases, you would have to cancel an individual product or complete shipment).
You can cancel order after order is shipped, please wait until the product is delivered to you, once it is delivered you can return your order.
If a user has purchased one product along with another product, and during cancellation of same, all the products purchased through same cart offer would get cancelled.
For product(s) purchased through specific cart offer or any other discount offer inside the order, if any one of the product gets delivered to the you, then cancellation will not be applicable for all the other products tagged under same cart offer.
With the cancellation of last product in the order, 'Gift Wrap' would automatically get cancelled.
If you have any questions or need assistance with your Cancellation, please Contact us.
you can cancel your order with in 2 days after placing the order and if you paid the amount you will get the refund with in 3 Business Days.